Hospice PBMs also offer important support and education services, including 24-hour support (crucial for hospice providers), hospice emergency or comfort kits, online portals for nurses, and even nursing CEUs (continuing education units). Tru360 is the name of what we do, how we do it and the commitment we make to customers. Program delivers the right medicines, at the right time, in the right place through a network of over 65,000 pharmacies. Our 24-hour customer service makes us a true partner of choice for hospice PBM solutions.
Built on five core values, Tru360 is the most comprehensive, hospice-centric, patient-centric solution on the market today. Tru360 drives sustained cost reduction while improving patient satisfaction and outcomes One of the ways PBMs win hospice business is by selling the idea that they offer the same local control as a local pharmacy. In truth, the only way that major PBMs can be successful is if they also have relationships with local pharmacies. Most larger PBMs use a mail-order model to deliver medications, but this doesn't work, for example, when a new hospice patient needs a same-day delivery.
And while some PBMs may try to partner with local pharmacies to fill that gap, financial terms may not work in favor of the independent pharmacy. They attracted hospices by transferring significant savings in the form of billions of dollars received in reimbursements from large and influential parent companies. What hospice agencies don't see in PBM pricing are the details of spreads that withhold full reimbursement from their independent partner pharmacies in local communities. This review will provide information on any changes in prescribing habits, the use of certain medications that may not be effective or appropriate for the hospice patient, brand-name use versus generic use, and the medical need for those drugs that do not directly help alleviate the symptoms.
These clarifications were carried out after an external audit discovered inappropriate hospice admissions of patients with dementia. That's why a PBM looking to win a hospice business could highlight perceived savings or data management over its ability to care for patients. Hospice and PBM pharmacies discourage closed-door pharmacy associations by offering unattractive reimbursement rates so they can increase internal revenues. Keep your hospice business safe by joining forces with freelancers to provide hospices access to a wide network of local pharmacies that PBMs may lack.
But you can be sure to know that hospice pharmacy solutions is a committed and practical partner with your hospice team. No Hospice Pharmacy: PBM currently on the market discloses reimbursements and revenues to hospice clients, which means hospices wonder year after year if they are getting the best price or not. After staffing, pharmacy and PBM services represent the second largest expense of a hospice, and that is where its crippling potential lies. Hospice differs from long-term care by focusing solely on the care surrounding an imminent death.
We provide hospice and long-term care (LTC) pharmacy benefit administrative services to support pharmacy benefit management organizations. All therapies must align with the patient's goals of care, as discussed through shared decision-making between the patient, caregivers and the palliative care team. Regardless of the drugs listed on the hospice formulary, the ultimate goal is to provide all medications and non-pharmaceuticals needed to support the comfort and quality of life of the hospice patient and their support system. For a newly admitted hospice patient who requires morphine, delivery the next day is incompatible with exceptional patient care.
We shed the emotional baggage associated with current PBMs to rebuild trust within the hospice community and provide top-notch patient comfort. .